Connector Overview
The Slack connector enables authorized, audit-ready access to Slack Enterprise content for discovery, compliance, and governance. The integration supports full archiving, in-place preservation, identity mapping, and auto-sync modes with robust metadata capture across all supported communication types.Connector Capabilities
| Feature | Supported |
|---|---|
| Authorized Connection Required | Yes |
| Identity Mapping | Yes |
| Audit Logs | Yes |
| Admin Access Required | Yes |
| Full Archive Support | Yes |
| Custodian-Based Collections | Yes |
| In-Place Preservation | Yes |
| Resumable Sync | Yes |
| Preserve in Place with ILH | Yes |
| Syncs Future Users Automatically | Yes |
| Sync Modes | One-Time Sync |
| File Versioning | Yes |
Data Collection Scope
Supported Content Types
-
Messages
- Public and private channel messages
- Direct messages (DMs)
- Multi-person instant messages (MPIMs)
- Edited and deleted messages (if Keep Everything is enabled)
-
Files & Media
- Files posted in channels, DMs, and MPIMs
- Snippets and posts
- GIFs
- Slack-recorded audio and video clips
-
Reactions
- Slack and custom emoji reactions (initial sync only)
-
Slack Huddles
- Default message and timestamp
- Threaded conversations during the Huddle
- Huddle metadata: room ID, participants, status flags (missed/accepted/rejected)
-
Slack Canvas
- Shared and unshared canvases
- Text, links, images
- Canvas-specific metadata
-
Slack Lists
- Captured as CSV
Metadata Collected
Workspace Metadata
-
workspace_id -
workspace_name
Conversation Metadata
-
conversation_id -
conversation_name(channel, group, DM) -
conversation_type(e.g., channel, private group, DM)
Message Metadata
-
message_id -
author -
reactions -
Huddle-specific
-
room_created_by -
room_start_date,room_end_date -
room_participant_history -
permalink(call URL) -
room_id -
was_rejected,was_missed,was_accepted
-
Usage Recommendations
For eDiscovery and Compliance Teams
- Enable Keep Everything in Slack Enterprise settings to ensure capture of edited and deleted messages.
- Use auto-sync mode for continuous ingestion and future-proof coverage of new users or channels.
- Leverage custodian-based collections for targeted investigations or regulatory holds.
- Utilize in-place preservation with ILH to maintain defensible data integrity without immediate exports.
For Admins
- Ensure required permissions and OAuth scopes are granted.
- Configure retention policies aligned with regulatory requirements (e.g., SEC 17a-4, FINRA).
Integration Best Practices
- Regularly audit connection health and sync status using available logs.
- Map Slack user identities to corporate identity management systems to unify cross-platform searches.
- Monitor and manage file versioning in high-collaboration environments where documents are frequently edited.
- Validate huddle and canvas metadata integrity if used as part of case evidence.